The ultimate goal of any technology initiative is to achieve lasting impact at scale. Yet anyone who has participated in a degree audit data cleanup, wrestled with a legacy system, or taken a close look at the inner workings of an institution’s student information system knows that successful implementation is rarely straightforward. Even institutions recognized for exemplary technology implementations often reached that point only after learning from setbacks or re-implementing key systems.

While technology implementation is inherently complex, there are practical steps institutions can take to improve outcomes and avoid common pitfalls. This module introduces the fundamentals of successful implementation, from change management and stakeholder engagement to adoption and continuous improvement. It also includes strategies and resources for institutions seeking to get struggling technology initiatives back on track.

What You’ll Learn:

• How can we prepare for an effective student success technology implementation?

• What type of implementation support do we need, if any?

• How can we rescue and  plan for putting a technology implementation back on track?