Module 4: How To Approach Buying New Technology

Selecting the right technology solution and implementation approach is one of the most important and challenging decisions an institution can make. Higher education leaders must navigate a crowded and rapidly evolving marketplace while balancing institutional priorities, the diverse needs of students and staff, technical integration requirements, and resource constraints. While many institutions procure commercial solutions, others choose to build technology internally or pursue a combination of both approaches.

This module provides practical guidance for assembling the right cross-functional team, designing an intentional technology selection process, and evaluating potential solutions with confidence. Whether your institution is buying, building, or blending approaches, the goal is to help you make technology decisions that align with your mission, strategic priorities, and long-term student success goals.

What You’ll Learn:

  • What should an inclusive and effective procurement team look like, and why?

  • How do we clearly define what products/features we really need given our unique context and goals?

  • How do we prioritize our technology needs given limited resources?

  • How do we separate fact from fiction as we explore vendors and products?

  • What major variables should influence our product evaluation and selection?


Module 4 Contents and Resources:

Cover page of a module titled 'How Should We Approach Buying New Technology?' from Module 4.1, featuring a photo of people working on laptops in a public space, with a green contents section listing topics related to procurement and strategic planning, and logos of Complete College America, The Ada Center, and Advising Success Network.

Module 4.1: Starter Pack

Getting Started: How Should We Approach Buying New Technology

A cover page for a module titled 'Creating User Stories to Guide Procurement' shows a background of people working on laptops in a cafe or food court setting, with a green sidebar containing the contents and a white section with logos at the bottom.

Module 4.2

Creating “User Stories” To Guide Procurement

Cover page of a booklet titled "RFP 101: Getting Insight Without Gving Away the Answers," Module 4.5. The cover features an image of a busy digital cafe or study area with people working on laptops, and a green content section listing the topics covered.

Module 4.5

RFP 101: Getting Insight Without “Giving Away the Answers”

Students using laptops in a cafe-like setting, with a focus on a guide titled 'Check Your Basement: Avoiding Duplicative Technology' for Module 4.3, discussing case studies, audits, and next steps related to IT strategy.

Module 4.3

Check Your Basement: Avoiding Duplicative Technology

Cover page of a Vendor Engagement Toolkit with a photo of people working on laptops in a cafe or coworking space. Contains sections on contents, including topics like product demonstration and vendor Q&A. Logos of Complete College America, The Ada Center, and the Advising Success Network.

Module 4.6

Vendor Engagement Toolkit

A cover page for a module titled 'How Can I Prioritize Competing Technology Needs?' with a background of people working on laptops in a public indoor setting, possibly a cafe or library, with a green content box listing sections and some logos at the bottom.

Module 4.4

How Can I Prioritize Competing Technology Needs?