Module 3: What Do Students Think About Our Technology?

Most institutions recognize that students should have a meaningful voice in decisions that shape their educational experience. Yet student engagement in student success technology planning is still limited, even for technologies designed primarily for students.

While many institutions invite students to pilot products or complete surveys, these efforts often occur too late in the procurement or implementation process to meaningfully influence decisions. They also rarely provide the depth of insight needed to improve technology selection, design, or implementation.

This module provides practical strategies for engaging students early and intentionally so that technology decisions are informed by the needs, experiences, and perspectives of the learners they are intended to serve.

What You’ll Learn:

  • Why is the student voice critical for technology strategy?

  • What does current research say about student perspectives about major student success technologies?

  • How can my institution adopt a student-centered mindset for student success technology decision-making?

  • How can my institution effectively and equitably engage students across the technology planning, procurement, implementation, and continuous improvement lifecycle?

Cover page of a guide titled "How Does My College Create a Student Success Technology Plan?" with a background photo of students walking on a college campus with trees and a tall building in the background, and a contents list on the right side.

Module 3.1: Starter Pack

Getting Started: What Do Students Think About Our Technology?

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Cover page of a guide titled 'Student Success Technology Planning Team', Module 2.2, with a California college campus photo showing students walking outdoors, and logos for Complete College America, The Ada Center, and Advising Success Network.

Module 3.2

Webinar: Student Feedback on Common Student Success Technology

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People walking on a city sidewalk surrounded by trees, with a building in the background and a guide titled 'Initiative and Technology Process Mapping Activity Guide' on the top left.

Module 3.3

How to Conduct Effective Student Focus Groups

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Cover page of a guide titled 'Post-Mapping Reflection and Prioritization Guide, Module 2.4'. The background features a park scene with people walking, some skateboarding, and trees. The contents include steps for preparing, orienting, brainstorming, prioritizing, drafting a plan, and next steps. Logos of Complete College America, The Ada Center, and Advising Success Network are at the bottom.

Module 3.4

Examining Student Success & Technology Through a Student Lens: Discussion Guide

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