Institution leaders and practitioners all tend to agree that the student voice matters and should be included in major strategic initiatives. However, meaningful student engagement in student success technology decision-making remains limited, even for tools that are primarily meant to be student-facing. Certainly,  some institutions will call on students to occasionally pilot products that are far along in the procurement process or may include a few technology-related questions in student feedback surveys. These engagement efforts, while useful, often come too late to proactively inform major technology decisions and/or do not capture the level of detail necessary to make critical, concrete changes to technology implementations. 

This module will explore how to leverage student insights effectively, equitably, and efficiently to build a technology ecosystem that is authentically student-informed and student- centered.

What You’ll Learn:

• Why is the student voice critical for technology strategy?

• What does current research say about student perspectives about major student success technologies?

• How can my institution adopt a student-centered mindset for student success technology decision-making?

• How can my institution effectively and equitably engage students across the technology planning, procurement, implementation, and continuous improvement lifecycle?