As the old adage goes, “failing to plan is planning to fail.” Many institutions have experience creating strategic student success plans; they have set KPIs around retention, graduation, and equity, they have worked diligently to apply Guided Pathways principles across the campus, and they have attended workshops and conferences to tackle transfer policies, workforce alignment, and developmental education reform. But, too often, technology strategy, procurement, and implementation decisions are either fragmented across various departments/units and/or siloed from broader student success initiative planning. As a result, institutions may end up with an expensive technology ecosystem filled with disconnected or duplicative tools that ultimately fail to provide a sturdy foundation for student success efforts. 

This module will help institutions begin the journey of turning that around. You will walk through a process akin to a chiropractic adjustment for your student success strategies and technologies by creating a student success technology plan. This plan will provide a roadmap to better align your technology tools with your student success initiatives. 

What You’ll Learn:

  • What is a student success technology plan, and why does it matter?

  • Who should be involved in creating a student success technology plan?

  • How can we understand our existing technology and process gaps and opportunities as they relate to our student success goals?

  • How can we prioritize key technology projects and align relevant processes to establish a strong foundation for our student success goals?

Module 2: Student Success Technology Planning


Module 2 Contents and Resources:

Cover page of a guidebook titled 'How Does My College Create a Student Success Technology Plan?' featuring a campus scene with students walking outdoors among trees, with a tall building in the background. The contents list and logos for Complete College America, The Ada Center, and Advising Success Network are also visible.

Module 2.1: Starter Pack

How Does My College Create a Student Success Technology Plan?

Cover page of a guidebook titled 'Student Success Technology Planning Team, Module 2.2'. It features a photo of young students walking outside on a college campus, with trees and a building in the background. The contents include sections on creating a student success technology plan, planning team template, and next steps. Logos of Complete College America, The Ada Center, and Advising Success Network are at the bottom.

Module 2.2

Student Success Technology Planning Team

People walking on a city sidewalk surrounded by trees with a tall building in the background, and a guidebook titled 'Initiative and Technology Process Mapping Activity Guide' with module 2.3.

Module 2.3

Initiative and Technology Process Mapping Activity Guide

Cover page of a guide titled 'Post-Mapping Reflection and Prioritization Guide' with a subtitle 'Module 2.4' and a background image of people walking on a college campus.

Module 2.4

Post-Mapping Reflection and Prioritization Guide