The old adage rings true: failing to plan is planning to fail.

Most institutions have invested significant time and effort in developing student success strategies. They have established goals for retention, completion, and equity; implemented Guided Pathways reforms; and tackled challenges ranging from transfer and workforce alignment to developmental education. Yet technology planning often happens separately from these broader institutional priorities. Technology procurement, implementation, and governance may be fragmented across departments or driven by immediate needs rather than a shared strategic vision.

The result is often a costly technology ecosystem of disconnected, duplicative, or underutilized tools that falls short of supporting institutional goals.

This module provides a practical framework for changing that trajectory. Through a structured planning process, you’ll develop a Student Success Technology Plan that aligns technology investments with your institution’s student success strategy, helping ensure that technology serves as an enabler—not a barrier—to improving outcomes for students.

What You’ll Learn:

• What is a student success technology plan, and why does it matter?

• Who should be involved in creating a student success technology plan?

• How can we understand our existing technology and process gaps and opportunities as they relate to our student success goals?

• How can we prioritize key technology projects and align relevant processes to establish a strong foundation for our student success goals?